ICE PRODUCT GENIUS LAUNCH
As part of ICE’s ongoing commitment to training and education we have launched a new and forward thinking division of Product Geniuses.
These highly trained and skilled specialists are briefed with the sole purpose of training and educating operatives and managers in the safe and proficient use of ICE’s extensive product range and offering.
This is not only hardware based but also in using ICE’s software and technology based value added services that help and support cleaning teams on sites across the UK every day.
These are not sales people or engineers this a dedicated resource and team designed to underpin, help and support our customers in delivering exceptional levels of customer service and support in training and education across their sites.
Amanda Newitt - Product Genius Team Manager says “We are delighted to have launched this new and improved level of customer service and support offering something totally different and forward thinking which is right at the front of ICE’s ethos; not the biggest just the best. Supporting in the training and development of staff on sites is so important in helping customers deliver consistent and reliable levels of service to their clients on a daily basis and the Genius team has a real and energised focussed part to play in helping deliver this in any way we can."