ICE Head Office Address
Unit 3, Sauber House
Rushington Business Park,
Chapel Ln,
Totton,
Southampton
SO40 9AH
United Kingdom
ICE Customer Service Hub
11 Commerce Rd,
Peterborough
PE2 6LR
ICE Facilities Hub
Industrial Estate,
Unit 6
Christleton Ct,
Runcorn
WA7 1ST
Breakdown & Service Enquiries
Give us a call and with a few simple questions our Customer Service Team will be able to log your issue, and provide you with a reference number and an estimated timescale.
ICE Smartcall is the fast cost effective solution to all your cleaning equipment questions.
ICE Smartcall works by connecting you with one of our qualified professionals, who can then go on to assist you with any queries you may have. Use Smartcall via the ICE app.
- Store number
- Site name
- Site contact name & number
- Machine make & model
- Description of fault
Your administrator will schedule the call and provide you with a reference number.
If the equipment cannot be repaired, it will be exchanged.
You will receive an automated email confirming the details provided and your scheduled visit.