What is SMART Connect?
ICE SMART Connect is our new telemetry and asset management system that monitors equipment utilisation, productivity, and battery level.
SMART trackers are fitted to cleaning equipment and transmit key data providing full visibility of assets and service history, enabling you to monitor equipment usage and schedule maintenance according to run-time hours.
It is also fully integrated with our operating system, meaning that you can log a breakdown, request spare parts, use the ICE SMARTcall video call technical support service, view equipment training videos, or request a service visit simply by scanning the QR code on the machine.
How does SMART Connect work?
With our SMART QR codes, your operatives can use the ICE Smartcall video support service without needing to download and install an App. They can speak to an ICE engineer remotely, improving ESG and reducing your carbon footprint without compromising service.
With ICE SMART Connect you can manage your equipment fleet more effectively, see where your assets are in real-time, as well as monitor key performance metrics such as battery life and service status.
ASSET TRACKING
To take full advantage of the system, SMART trackers are fitted to your cleaning equipment and transmit key data, providing full visibility of assets and service history, enabling you to monitor equipment usage and schedule maintenance according to run-time hours.
FLEET MANAGMENT
With ICE SMART Connect you can manage your equipment fleet more effectively, see where your assets are in real-time, as well as monitor key performance metrics such as battery life and service status.
UTILISATION THROUGH TELEMETRY
Detailed information is also available through the ICE SMART Connect App or desktop portal. You can see real-time asset utilisation, updates on machine repairs, location information, machine history, location changes, asset lists, and dashboards for quickly viewing the information that matters most to you.