Reporting to: Hub Team Leader
Location: Runcorn or Totton
Hours: 40 hours per week
Date: February 2025
Business Overview
With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. We are not only committed to a greener future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments.
At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for our employees. We are a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success.
Role Overview
As a Hub Engineer Apprentice, you will be trained in the maintenance, repair and servicing of industrial cleaning machines. This is an opportunity to develop hands-on mechanical and electrical engineering skills while working towards a recognized apprenticeship qualification.
Working alongside experienced engineers, you will learn how to diagnose faults, carry out repairs and ensure our fleet of industrial cleaning machines operates at peak efficiency. You will become skilled in not only fault finding on smaller industrial cleaning equipment but also trained to refurbish machines to set company quality standards and within defined timelines. Our Hub Engineer Apprentices will ensure that each repaired/refurbished machine is delivered to customer sites after full quality assurance sign off, including extensive and successful run checks.
Key Responsibilities and Accountabilities:
- Assist in servicing, repairing and maintaining a range of industrial cleaning machines
- Learn to diagnose electrical and mechanical faults on industrial cleaning machines.
- Maintain accurate records and ensure our internal database (SSP) is updated in real time.
- Follow health & safety procedures to maintain a safe working environment
- Participate in on-the-job training and attend college as part of the apprenticeship programme
- Assist with Hub organisation and stock management.
- Ensure all preparation/repair/refurbishment jobs are completed to set quality standards and to defined criteria per machine ‘job family’ and to time.
- Test machines in line with company guidelines before delivery to customer to ensure quality criteria has been achieved.
- Refurbish machines to set quality standards and guidelines including cosmetic repairs and valeting.
- Perform fault diagnostics on smaller machines and process all machines requiring repair to more senior engineers in the hubs for completion.
- Fully prepare, inspect and valet all small equipment (not requiring repair) ready for dispatch to customers and in line with quality standards.
- Ensure that all machines and ancillaries are PA tested and correctly labelled before delivery to customer.
Qualifications, Skills and Experience:
- A strong interest in mechanical and electrical engineering
- A willingness to learn and develop technical skills
- Good problem-solving and troubleshooting abilities
- Basic understanding of tools and mechanical components (preferred but not essential)
- A team player with a positive attitude and strong work ethic
- Attention to detail and commitment to high-quality workmanship