Reporting to: Head of Operations and Head of Customer Service & Marketing

Location: Totton, Southampton

Hours: 40 hours per week

Business Overview

With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. We are not only committed to a greener future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments.

At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for our employees. We are a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success.

Role Overview

The Health, Safety and ESG Manager will be accountable for defining and managing our end-to-end approach to health and safety across our fleet, employees and premises along with driving our ESG strategy across the business. This would include creating and managing policies and ensuring management systems are tracking progress. In addition, to ensure policies and procedures are properly communicated, fully implemented and are firmly embedded in all business practices and fully support the business culture and values.

Key Responsibilities and Accountabilities:

  • Manage the company’s external site auditors
  • Advise on all H&S matters as appropriate
  • Responsible for the attainment of the pertinent H&S accreditations
  • Manage/stop any operation where the activity poses a serious risk to health and safety
  • Represent the company to external auditors and legal bodies including ISO
  • Ongoing coaching and advice to site employees
  • Carrying out H&S training where appropriate
  • Assisting in the implementation and management of the environmental management systems at ICE locations
  • Lead on monthly/quarterly meetings/management reviews in relation to H&S and updating, actioning, and circulating corrective action plans
  • Manage and resolve requests for information and queries from site teams, subcontractors, suppliers, and customers including tender documents
  • Efficient coordination and deployment of consultants and contractors
  • Completing the program of inspections and audits to ensure compliance
  • Completing and documenting risk assessments
  • Timely production of statistics and recommendations to the senior management team including a monthly management meeting report
  • Managing of permits to work/DBS checks and authorisations for access
  • Completion of DSE audits across ICE sites
  • Efficient inspection of all accidents, incidences of non-compliance or dangerous occurrences
  • Research current safety legislation and translate into meaningful text that can be related to our activities and distributed when required
  • Maintain a comprehensive administrative Health & Safety filing system in accordance with our Health & Safety Policy
  • Responsible for developing and overseeing environmental, social and corporate governance policies and procedures.
  • Work with all areas of the business to collate key ESG data every month and add to our ESG portal in order to monitor carbon footprint
  • Support Head of ESG to ensure the company goals and objectives are being actioned
  • Deal with customer queries relating to how we can support with their ESG goals
  • Attend customer meetings to present ESG updates
  • Produce monthly ESG progress report for the ICE Leadership team
  • Keep up to date with emerging policies, grants, and industry insights related to sustainability
  • Input into ESG strategy development and setting of KPIs and targets annually
  • Work with our external ESG partners to ensure we are getting the most out of our partnership.


  • Educated to degree level in health and safety/OSH (or equivalent), combined with excellent written and verbal communication skills
  • NEBOSH Diploma or Level 5 NVQ
  • Extensive knowledge and working experience as a Health and Safety Manager, or OSH Manager within industry position is desirable
  • Member of IOSH highly desirable
  • Up to date knowledge and understanding of ISO 9001, 14001 and OHSAS 18001
  • Experience in the industrial cleaning machine industry would be desirable
  • Experience in an engineering/workshop environment would be desirable
  • Experience in a previous ESG role

Essential Skills

  • Strong influencing skills at all levels of the organisation
  • A proven background to be able to work in a fast paced and dynamic business
  • Able to manage and deliver change in a multi-site organisation
  • Proven communication skills able to present effectively and provide clear reporting metrics
  • Strong business acumen with a strategic aligned approach to safety objectives
  • Excellent people skills
  • Producing and delivering high quality communications (presentations, reports and emails)
  • A good understanding of sustainability and ESG, ideally with knowledge of ESG measurement and reporting
  • Experience of leading projects, including articulating direction and findings to senior stakeholders
  • A practical, ‘hands on’ approach, with the confidence to put forward your own ideas
  • A self-starter that is used to managing your own priorities with a track record in meeting deadlines
  • Confidence to build and maintain relationships with a wide range of senior stakeholders, and to engage peers to achieve buy in to the project objectives
  • High standard of written and verbal communication


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