Reporting to: Logistics & Mobilisations Manager
Location: Within 1 hours commute to Totton
Hours: 40 hours per week
Last Reviewed: June 2025
Business Overview
With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. We are not only committed to a greener future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments.
At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for our employees. We are a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success.
Role Overview
We’re expanding our team and looking for enthusiastic Product Demonstrators – some to focus on our cutting-edge robotic cleaning machines, and others to focus on our proven, high-performance core industrial cleaning equipment.
In this dynamic, hands-on role, you’ll deliver, install and collect machines whilst providing expert training and demonstrations, and be the friendly face customers remember. Whether it’s guiding clients through advanced automation, collecting assets from customer sites or showcasing reliable industrial cleaning solutions, you’ll help businesses get the most from ICE.
Key Responsibilities and Accountabilities:
- Deliver, install, collect and demonstrate cleaning equipment at customer sites across the UK
- Train users on safe, effective machine operation
- Support customers pre- and post-sale with expert advice and problem-solving
- Collaborate with Account Managers, and fellow Demonstrators to ensure smooth setups and handovers
- Tailor demonstrations to highlight key features based on customer needs
- Use a tablet to log job progress and complete documentation
- Follow safe handling, compliance, and product care protocols
- For robotic roles: guide customers through setup, navigation, and intelligent automation features
- For core kit roles: handle physical delivery logistics and collections and support traditional machinery operations
Experience and Skills:
- Full UK Manual Driving Licence
- A love for being on the move – extensive UK travel is part of the job
- Great people skills – confident, friendly, and customer-focused
- Experience in a field-based, logistics, or customer-facing role (technical product experience is a plus)
- Tech-savviness for robotic roles
- Strong organisational and time management skills
- Self-motivated and adaptable with a can-do attitude
- Comfortable using mobile devices and internal systems
- To be based within an hour of our Head Offices which are in Totton
What you’ll get
- Competitive salary
- Private medical insurance with Bupa
- Health Shield cash back plan
- Access to online discount and wellbeing portal through Reward Gateway
- Enhanced workplace pension opportunity
- Employee Assistance Programme
- Long Service Awards
- Holiday Buy Back Scheme